Shipping Policy

After placing your order you will receive a confirmation email detailing the ordered items and your shipping information. Please double-check these (country, street number, company name, unit…), and contact us promptly in case of mistake. If you didn't receive the confirmation email within 24 hours, please check your spam folder before contacting us.

We currently ship to the below countries. Orders are processed within 1-3 business days. Working days: Monday to Friday.

Express delivery areas: Global

Shipping logistics providers:DHL,UPS,THT,FedEX,Wanb and EMS,YunExpress,Yanwen

We try our best to process all orders within 1-3 business days of receipt, but it can take longer during peak periods (holiday seasons, big sales, etc...). 

You'll receive a notification email with a tracking number once your order has shipped out.

 Shipping costs:

Thank you for trusting us with your business! Please don't hesitate to contact our support team at support@metihome.com for help with your order.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include tracking the number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at support@metihome.com with your name and order number, and we will look into it for you.

Tracking Your Order:

You will receive an email notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into https://metihome.com/apps/17TRACK "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.

REFUNDS, RETURNS, AND EXCHANGES

Please view our detailed refund policy here.